Before Service 1.Technical Support: Provide customers with advice based on actual working conditions, supporting drawings, and testing content 2.Market Analysis: Analysis inquiry according to the real sales conditions in the customer's local market and offering specialized sales recommendations accordingly 3.Prompt Quotation: We ensure a swift response in providing quotations within 24 hours
Sales Service 1. Advanced Equipment: With several CNC production lines at our disposal, we guarantee the precision of our products. 2. On-Time Delivery: With an annual delay rate of less than 2%, we ensure a fundamental guarantee of timely deliveries
After Service: 1. Professional Inspector: Our products undergo strict inspection before delivery, according to international inspection standards such as API598, API6D, 2. Long warranty service: 12 months after shipment and 18 months after installation. 3. Fast Feedback: We commit to addressing any customer complaints proactively within 4 to 8 hours and ensuring the optimal solution is provided within 48 hours..
HSE
We uphold a green production philosophy, engaging in regular social and environmental welfare activities each year. Additionally, we have obtained the ISO14001 certification for environmental management systems.
Social Responsibility
Embracing social responsibility, our company actively participates in community welfare initiatives, upholding a commitment to environmental sustainability. Additional, we actively contribute to talent development and support for graduates entering our company. Offering professional training that provide hands-on experience and mentorship opportunities. We not only enrich their careers but also contribute to the overall advancement of society
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CONTACT US
Didtek Valve Group Co., Ltd Address: No.1 Puyi Road, Oubei Town, Yongjia County, Zhejiang, P.R.China.